The conman says: “it’s your fault”!

For not reading the ingredient list.

Example: How do you get a 30% alpha hydroxy acid solution that does not burn your skin?

Answer: you don’t. You lie! Add acids to 30% and neutralize the hell out of them with sodium hydroxide or any other base.

How can you tell?

It is all there, in the ingredient list:
Glycolic Acid, Water, Aloe Barbadensis Leaf Water, Sodium Hydroxide, Daucus Carota Sativa Extract, Propanediol, Cocamidopropyl Dimethylamine, Salicylic Acid, Potassium Citrate, Lactic Acid, Tartaric Acid, Citric Acid, Panthenol, Sodium Hyaluronate Crosspolymer, Tasmannia Lanceolata Fruit/Leaf Extract, Glycerin, Pentylene Glycol, Xanthan gum, Polysorbate 20, Trisodium Ethylenediamine Disuccinate, Potassium Sorbate, Sodium Benzoate, Ethylhexylglycerin, 1,2-Hexanediol, Caprylyl Glycol.

What you have here is NOT glycolic acid, an alpha hydroxy acid but its sodium salt.  The lactic, tartaric and citric acid are there for “label value”.

So the conman can tell you: I did not lie, it is you who did not read the ingredient list.

Caveat emptor, as always.